Privacy Policy
Effective Date: 1 January 2026
At Primex The, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexthe.com. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.
1. Data Controller
The data controller responsible for your personal data is:
Primex The
Hauptstraße 100
3512 Utrecht
Netherlands
Email: [email protected]
Phone: +31 20 149 01 35
2. Data We Collect
We may collect information about you in a variety of ways. The information we may collect via the Website includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online chatting and message boards.
- Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
- Mobile Data: If you access our services via a mobile device, we may collect data specific to that device, such as the device type, unique device identifier, mobile network information, and operating system.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and customer service requests.
- Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you.
- Monitor and analyze trends, usage, and activities in connection with our Website.
- Personalize and improve the Website and provide and improve our services.
4. Legal Basis for Processing
We will process your personal data lawfully, fairly, and transparently. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, but we usually process your information based on the following grounds:
- Contract Necessity: Where we have entered into a contract with you to provide our services.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Legal Obligation: Where the processing is necessary to comply with a legal obligation.
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw your consent at any time.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We may share your information with third parties only in the following circumstances:
- Service Providers: We may employ third party companies to facilitate our Website, to conduct our business, or to service you. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, or violations of our Terms of Service.
- Business Transfers: In the event that we are acquired by or merged with a third party, your information may be transferred to the new owner.
6. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Your Privacy Rights
Depending on applicable law, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Cookies and Web Beacons
Like any other website, Primex The uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
10. Contact Information
If you have any questions about this Privacy Policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Primex The
Hauptstraße 100
3512 Utrecht
Netherlands
Email: [email protected]
Phone: +31 20 149 01 35